Shanelle Roberts

Diagnostics

Three ways to see what your booking system is costing you.

Every diagnostic runs on the Client Friction Index, the same friction‑scoring method proven across 112 Texas banks and credit unions, aimed at a booking funnel instead of a lending one. Priced as a fixed fee. All three are sold at smartchicbeauty.com, ordered here from smallest fee to largest.

Fixed Fees · Paid Online · Checkout in Minutes

Smallest to Largest

Pick a starting point.

$750Snapshot

The Friction Snapshot

Delivered in 5 Business Days

The ten highest‑impact signals scored on your single most important page or booking funnel. A one‑page written readout in plain language, no jargon, naming the three gaps costing you the most bookings, with an observation and cause for each.

View the Friction Snapshot
$1,500Full Index

The Client Friction Index

Most Popular · Delivered in 5 Business Days

All 45 signals scored across your full site and social presence. The complete signal scorecard, every critical and warning gap written as observation, cost, and cause, your revenue‑leak map, and a prioritized fix sequence ordered by impact, not effort.

View the Client Friction Index
$2,500Blueprint

The Ready‑to‑Book Blueprint

Intro Price · 15‑Day Turnaround

Everything in the Client Friction Index, plus a narrated walkthrough of your signature product page, a 30‑minute live readout, and the fix‑first roadmap, copy pack, and benchmark tools that come with it. The fee credits in full toward a redesign engagement.

Backed by the 3‑Leak Guarantee: if the written report doesn't score at least three findings Critical or Warning, you get every cent back.

View the Ready‑to‑Book Blueprint