Shanelle Roberts

Diagnostics

Five ways to see what your acquisition system is costing you.

Every diagnostic is built on the same 111‑institution study and priced as a fixed fee. Start where it makes sense and go as deep as your board needs. All five are sold at whereborrowersleave.com, ordered here from smallest fee to largest.

Fixed Fees · Paid Online · No Meetings Required to Start

Smallest to Largest

Pick a starting point.

$1,000Mortgage

Mortgage Signal Report

Delivered in 3 Business Days

A written diagnostic of your mortgage acquisition funnel: where well‑qualified borrowers slip away before they ever apply, and what it's costing you. Compliance and fraud signals called out and ranked. No meetings, no intake.

View the Mortgage Signal Report
$1,500Bank‑wide

Bank‑wide Signal Report

Delivered in 3 Business Days

The same diagnostic, scoped across your full digital acquisition footprint instead of a single product line. Every signal checked and ranked by what it's likely costing you. No meetings, no intake.

View the Bank‑wide Signal Report
$3,000Audit

Borrower Experience Audit

8 Spots Per Month, Shared With the Review

The Signal Report plus a narrated video walkthrough of your online loan application, recorded as a well‑qualified borrower. Every friction point and trust gap named in real time.

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$3,500M&A

M&A Signal Report

Limited to 8 Delivered Per Month

For brokers evaluating a bank or credit union acquisition. Runs all 45 Borrower Friction Index signals against the target institution's public digital presence, ranked by severity, with a 30‑minute live session capped at three attendees. Built entirely from public signals: no login, no access, and no contact with the target required.

14‑day standard delivery, 7‑day rush available. Add the async video walkthrough to see the target's front door screen by screen.

View the M&A Signal Report
$7,000Review

Borrower Experience Review

Delivered in 21 Business Days or a Full Refund

Everything above, plus a coded prototype presented live to your executive team: your front door moved from brochure to conversion focused, so leadership sees what's possible before investing in a rebuild. Includes the Product Signal Report, so nothing from the entry diagnostic is wasted.

View the Review