Privacy Policy

Who This Applies To

This Privacy Policy explains how Shanelle Roberts / Smart Chic Systems Inc. ("I," "me," or "my") collects, uses, and protects information when you visit shanelleroberts.com or submit an inquiry through this site.

By using this site, you agree to the practices described here. If you do not agree, please do not submit any information through this site.

What I Collect

I collect only what is necessary to respond to your inquiry and operate this site. This may include:

• Name and professional title, if provided in a contact form
• Email address and phone number, if provided
• Institution name and role, if provided
• The content of your message or inquiry
• Basic site analytics data such as pages visited, time on site, and referring source (collected in aggregate, not tied to your identity)

How I Use Your Information

Information you submit is used to:

• Respond to your inquiry or request
• Assess fit for a potential engagement
• Send follow‑up communications you have requested or that are reasonably expected given your inquiry
• Improve the site experience based on aggregate usage patterns

I do not use your information for advertising, and I do not sell your data to third parties under any circumstances.

Who I Share Information With

I do not sell, rent, or trade your personal information. I may share it only in these limited circumstances:

• Service providers. Tools I use to operate this business, such as email platforms and scheduling software, may process your information on my behalf. These providers are contractually required to protect it.
• Legal compliance. If required by law, court order, or to protect my legal rights.
• Business transfers. If I ever transfer or merge this business, your information may transfer as part of that transaction, subject to the same privacy protections.

Cookies and Analytics

This site may use cookies or similar tracking technologies for basic functionality and to understand how visitors engage with content. Analytics data is collected in aggregate and is not used to build individual profiles.

You can disable cookies in your browser settings at any time. Some site features may not function as intended if cookies are disabled.

I do not use third‑party advertising cookies or retargeting pixels on this site.

Data Retention

I retain your information only as long as necessary to fulfill the purpose for which it was collected, maintain accurate business records, or comply with legal obligations.

If you are not an active client or prospect and would like your information removed from my records, you can request deletion at any time by emailing me at the address below.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Know what information I hold about you
• Request a copy of your information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of future communications at any time

To exercise any of these rights, contact me directly at the address below. I will respond within 30 days.

Security

I take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. This site uses HTTPS encryption for data in transit.

No method of transmission over the internet is 100% secure. While I work to protect your information, I cannot guarantee absolute security.

Third‑Party Links

This site may link to third‑party websites such as LinkedIn or Stripe. Those sites operate under their own privacy policies, which I have no control over. Visiting them is subject to their terms.

Children's Privacy

This site is not directed at individuals under the age of 18. I do not knowingly collect personal information from minors. If you believe a minor has submitted information through this site, please contact me and I will promptly delete it.

Changes to This Policy

I may update this Privacy Policy from time to time. Changes take effect upon posting to this page with an updated effective date. Continued use of the site after changes are posted constitutes your acceptance of the revised policy.

Contact

Questions, requests, or concerns about your privacy? Reach me at:

Shanelle Roberts / Smart Chic Systems Inc.
[email protected]